Privacy Policy

At Primetech Networks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data. By accessing or using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

  1. Information We Collect:

    • Personal Information: When you use our website or make a purchase, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
    • Log Data: We collect information that your browser sends whenever you visit our website, such as your IP address, browser type and version, the pages you visit, and the time and date of your visit.
    • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
    • Other Information: We may collect additional information you voluntarily provide to us, such as feedback, reviews, or survey responses.
  2. Use of Information:

    • Provide and Personalize Services: We use your information to process your orders, communicate with you about your purchases, and provide a personalized experience.
    • Improve Our Services: We analyze the information collected to understand user preferences and behavior, enhance our website, and develop new features and offerings.
    • Marketing and Communication: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.
    • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal proceedings.
  3. Information Sharing:

    • We do not sell, trade, or rent your personal information to third parties for marketing purposes.
    • We may share your information with trusted service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping companies).
    • We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  4. Data Security:

    • We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
    • However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
  5. Your Choices:

    • You can update or correct your personal information by logging into your account or contacting us directly.
    • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
    • You may disable cookies through your browser settings, but please note that this may limit certain functionalities of our website.
  6. Children’s Privacy:

    • Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
  7. Third-Party Links:

    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those websites.
  8. Changes to the Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through the website or other means. Continued use of our services after such changes implies your consent to the updated Privacy Policy.
  9. Customer Service/ Sales Enquiries

    If you have any questions or concerns about your order or our Privacy policy, please contact our customer support team at following Details;



    Phone:  +254798636595


    655- RM5,4th Floor Kai Plaza, Tom-Mboya Street-Opposite Odeon Cinema, Nairobi

    Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (EAT)

By using our website or services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.